Shipping FAQ

All orders ship USPS. Packages weighing under 1lb will ship via First Class. Packages weighing over 1lb are required to ship Priority Mail. 

Exact shipping rates are calculated at check out based off your location to Ohio (shipping origin). We do not generate the cost, USPS does. 

Please allow UP TO 48 hours for your order to ship (Monday-Friday)

Most orders will ship same day, however in the event we get backed up from a drop, please allow time for packaging and shipping up to 48 hours. 

In the event your package is lost by USPS, please contact your local post office with tracking number. Once your order leaves our possession, we are NOT responsible for the tracking/location/delivery of your package. 

Once your order ships, our system generates a tracking number. If you receive an email with that number, your item HAS shipped and is in route to you. Make sure to create an account with our site to have easy access to ALL of your orders & tracking info.

Changing your address after placing the order: Let us know via email AS SOON as possible! We are able to change your address if it hasn't shipped yet. If your order has shipped, you will need to contact your local post office to track your package and intercept before delivery to incorrect address.

In the event that we receive your order back due to a wrong or insufficient address, the customer is responsible for the shipping cost to get it back to them (unless it’s our error).